Non Profit On Track: A Top Non-Profit Collaborated with CredenceIA to Establish an IAM Strategy for Securing Hybrid IT Assets"
Overview
The client, a top non-profit organization, sought a robust solution for user account management and data protection. They recognized the absence of a unified identity management and governance system and transitioned to a hybrid IT environment. However, their legacy Microsoft MIM solution was inadequate. Manual processes prolonged user account management, posing risks of unauthorized access and hindering critical application integration and access certification.
With minimal cloud adaptation know-how and a lack of strategic experience, they required a comprehensive IT strategy to automate identity and access management, enhance security and compliance, and facilitate digital transformation towards a cloud-first infrastructure, minimizing on-premises spend.
How CredenceIA Helped
2015-2017
CredenceIA initiated an extensive review, hosting workshops across key organizational segments to assess the current technology landscape, user demographics, compliance requirements, challenges, future expectations, budgetary constraints, and business objectives. Through this process, leadership directives were gathered, emphasizing the need to accommodate non-profit growth within variable operating budgets, prioritize user-friendly features for outreach expansion, and uphold security and compliance standards for data and systems.
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A strategic plan was crafted with initiatives aimed at enhancing organizational maturity and continuous improvement in people, processes, and technology, aligned with the business strategy. To sustain momentum, an organizational-level working committee with diverse representation and strong decision-making authority was proposed. This facilitated awareness of direction, progress, and impact across key areas, fostering increased business participation, end-user engagement, and efficient performance measurement practices.
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CredenceIA developed an actionable implementation plan for technology initiatives and process enhancements, augmented by robust organizational change management practices. This included rolling out trainings, job aids, and workshops to improve end-user engagement and initiative adaptation. The integration of automated identity and access management solutions streamlined user account management, reduced risks, and ensured compliance with regulatory standards.
Outcome
Collaborating with CredenceIA, the client obtained a finely tuned 3-year roadmap with actionable milestones, aligning the program with the business mission. With approval from major stakeholders, including the business committee, the non-profit gained the support and budget needed to achieve its IT modernization, cost containment, and collaborative goals. This empowered approach facilitated the rollout of modern solutions, operational efficiencies, compliance attainment, and a workable collaboration between business and IT.