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The Cornerstones of Successful IGA Projects: Requirements Gathering and Data Quality

Updated: Jan 29

Cybersecurity Blog from CredenceIA Consulting


In the rapidly evolving landscape of Identity Governance and Administration (IGA), the success of any project hinges on two critical pillars: requirements gathering and data quality. These foundational elements not only lay the groundwork for IGA projects but also dictate their long-term effectiveness and value to an organization. Requirements are often overlooked and project teams underestimate how quality requirements can make or break a project and its outcome. An astonishing 50% projects need certain degree of rework while more than 70% projects that fails are attributed to poor requirements. We couldn’t agree more. In this IT security blog series, we go into the key elements that constitutes the importance of requirements and data quality which is another overlooked project element.



Requirements Gathering: The Cornerstone of Successful Project Initiatives

Requirements gathering is the compass that sets the course for an IGA project. It involves a meticulous exploration of an organization's identity and access management needs, the user lifecycle processes and workflow, governance, risk and reporting needs and key use cases that are important for successful outcome of a project. Without a comprehensive understanding of these requirements, IGA projects risk veering off track or failing to deliver the expected outcomes. Successful requirements gathering ensures that the project aligns with the organization's goals, minimizes scope creep, and provides a clear roadmap for project implementation. It is a critical phase in project management, setting the stage for efficient resource allocation and successful project delivery.


  • Scope Definition: Effective requirements gathering defines the scope of the project, outlining what needs to be achieved, who will be involved, and the project's overall objectives. This clarity is crucial for project success.

  • Customization and Scalability: Different organizations have unique needs. Requirements gathering helps tailor the IGA solution to meet specific business processes, compliance standards, and security requirements. It also ensures the solution's scalability to adapt to evolving needs.

  • Alignment with Business Goals: By understanding an organization's business goals, requirements gathering ensures that IGA projects align with these objectives, adding value beyond mere compliance.

  • The Data Quality Dilemma

  • Data quality is the lifeblood of IGA projects. Inaccurate, outdated, or incomplete data can undermine the entire process, leading to security gaps and compliance issues.

  • Identity Accuracy: Reliable data quality ensures that identities within the system are accurate, reducing the risk of unauthorized access or breaches.

  • Access Management: Effective access management depends on trustworthy data. If users' roles and permissions are based on inaccurate data, it can lead to over- or under-privileged accounts.

  • Compliance: Regulatory compliance mandates accurate and auditable data. Poor data quality can result in compliance violations, leading to fines and reputational damage.


The Symbiotic Relationship

Requirements gathering and data quality are inextricably linked in the IGA ecosystem. The data used in IGA systems is directly influenced by the requirements set during the gathering phase.

  • Mapping Requirements to Data: Effective requirements gathering helps define what data is necessary and how it should be structured. This clarity simplifies the process of data collection and validation.

  • Data Validation: In turn, high-quality data supports the fulfillment of requirements. Accurate data ensures that the IGA system functions as intended and meets the specified goals.

  • Adaptability: As requirements evolve, data quality measures can be adjusted accordingly to ensure ongoing alignment between the IGA system and the organization's needs.


How effective Requirements can help meet project objectives?

  1. Mapping Business Goals with Requirements: Before embarking on an IGA project, organizations must establish clear and comprehensive requirements that directly correlate with their business objectives. It's essential to engage stakeholders, including IT, HR, and security teams, to identify user access needs, compliance requirements, and governance processes.

  2. Ensuring Regulatory Compliance: Compliance with industry regulations and data protection laws is a non-negotiable aspect of IGA projects. Requirements gathering plays a pivotal role in understanding the compliance landscape and identifying necessary controls. This ensures that the IGA solution can enforce policies, monitor access, and generate audit reports that align with regulatory standards. Without stringent requirements, organizations risk non-compliance, which can lead to severe consequences.

  3. Enhancing Data Quality: The integrity of data within an IGA system is paramount. Data quality issues, such as duplications, inaccuracies, incorrect correlation/association of accounts and inconsistencies, can compromise the effectiveness of an IGA solution. By focusing on data quality during requirements gathering, organizations can identify and rectify data-related challenges. This proactive approach ensures that the IGA system operates with reliable, high-quality data, facilitating accurate access management and reporting.

  4. Mitigating Security Risks: Inadequate requirements and subpar data quality can leave an organization vulnerable to security breaches. Effective requirements gathering helps identify potential security risks and sets the stage for implementing robust access controls and policies. Furthermore, data quality checks during requirements gathering can reveal vulnerabilities, reducing the likelihood of data breaches and unauthorized access.

  5. Adapting to Change: Business environments are dynamic, and IGA projects must be agile to accommodate changes. Requirements gathering should be an ongoing process, allowing organizations to adapt to evolving business needs, regulations, and technologies. This flexibility is crucial in maintaining the relevance and effectiveness of the IGA solution over time.

  6. Ensure Quality: Effective requirements, review and signoff leads to better design and eventual implementation of the solution. This ensures prevention of scope creep, minimizes misunderstandings and avoid having project go over the budget and time. Good requirements serve as the foundation for effective testing and validation.


In conclusion, the importance of requirements gathering and data quality in IGA projects cannot be overstated. These twin pillars are the keys to unlocking the full potential of IGA, from improving security and compliance to aligning identity and access management with broader business objectives. For organizations looking to embark on or enhance their IGA journey, investing in robust requirements gathering and data quality measures is a non-negotiable step toward a successful and future-proof IGA implementation.


How CredenceIA Can Help Organizations with effective Requirements Gathering and Data Quality that are the Cornerstones of Successful IGA Projects?

CredenceIA offers comprehensive cybersecurity planning, assessment, implementation, and managed services solutions to help organizations balance efficiency and effectiveness in managing their existing security initiatives.


CredenceIA team helps organizations with effective requirement gathering with its proven interview process, requirements catalog and prioritization accelerators. The critical role of effective requirements in project management and its contribution to the successful achievement of project objectives can make or break a project. CredenceIA team helps its clients with collection, review, cataloging, and prioritization of requirements that act as a clear roadmap, facilitate resource allocation, and enhance quality assurance. Our experience and best practices help organizations avoid common pitfalls, reduce risks, and drive the success of their projects through comprehensive requirements gathering.


By partnering with CredenceIA, our clients get personalized attention, agility, cost-effective solutions, and deep expertise. Your organization's security is not a one-size-fits-all matter, and neither should your service provider be. Contact us today to experience the CredenceIA difference and to discuss how our expert advisors can help your organizations to make the business case for transitioning from legacy IGA systems.


Note: This blog is for informational purposes only and should not be considered as professional advice. For specific cybersecurity guidance and implementation, consult with a qualified cybersecurity consultant at CredenceIA Consulting.



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