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Case Study

Transforming a Water Treatment Giant: Case Study of How CredenceIA Facilitated the SailPoint to Saviynt Migration for a Leading National Client in Their Quest for Modern SaaS Solution

Abstract Linear Background


Our client, one of the nation’s leading water treatment companies, was looking for ways to optimize their cloud first strategy, reduce operational burden, optimize license spend, and ability to have faster time to value for new features and capabilities. The on premise SailPoint based IGA solution served its purpose and now the client was looking to modernize IGA tools, processes and its operations. They compared cloud-based IGA solutions, their capabilities, custom support experiences from peers, and turned to Saviynt as the SaaS solution that they felt was giving them best balance between product capabilities and cost benefits. They partnered with CredenceIA to migrate SailPoint IIQ to Saviynt and rollout the new solution.


How CredenceIA Helped

  • Client sought to address increasing total cost of ownership, developmental constraints, and support issues with current identity system.

  • Client opted for full capability cloud-centric solution, pivoting from SailPoint to Saviynt. Client sought to enlist CredenceIA's expertise.

  • CredenceIA's deep proficiency in identity governance and deep Saviynt experience and development capabilities facilitated SailPoint to Saviynt migration complexities.

  • Meticulous migration planning was crucial for deeply ingrained solution.

  • Analysis of existing processes enabled discovery of functional and technical requirements.

  • Development expertise utilized to create custom AS400 connector for Saviynt.

  • Detailed project planning, execution and custom training were rolled out with client’s OCM team ensured seamless transition within six months; collaborative approach extended to UAT assistance, defect remediation, end-user training, and successful go-live transition.



Collaborating with CredenceIA, the client reaped numerous advantages from the SailPoint to Saviynt transition. These include a modern user interface, streamlined new feature deployment through a low-code approach, enhanced application onboarding scalability, risk reduction through RBAC and access governance, simplified self-service capabilities for end users including access request and password self-service, alleviated burden on help desk personnel, streamlined access review processes, improved performance, and operational and capital expenditure savings.

Key takeaways

  • Major turn-key high visibility SailPoint to Saviynt IGA modernization achieved successful outcome

  • Custom AS400 mainframe connector was developed

  • Framework for rapid application onboarding was developed allowing more tahn 150 SAP systems onboarded at rapid pace

  • CredenceIA OCM toolkit provided framework for end user engagement and enablement

  • End user adoptation was well received with meaningful custom training

  • Customer team became self-sufficient to sustain the maangement and enhancement of Saviynt

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